Return Policy

Due to carrier involvement, the Company cannot accept returns or issue refunds once a product has been shipped from our warehouse and delivered to the carrier service. However, an exception applies if the product you receive does not match its description on our website. In such cases, you may be eligible to return the item, as detailed in our Terms of Purchase. Please refer to the Terms of Purchase​ for the specific process, conditions, and timelines for initiating a return based on this exception. Key Points Summarized: General Rule:​ No returns/refunds after the product is handed to the carrier. Exception:​ Returns are possible if the product is "not as described." Procedure:​ The specific steps and requirements for the exception are governed by the separate Terms of Purchase​ document.